FAQ

What is the minimum/maximum amount of players?

Standard Play – Minimum 4 players // Maximum 10 players.

Corporate – Minimum of 6 players // Maximum of 10 players per game (multiple games can be booked to accommodate larger groups)

Party Rentals – Minimum 6 players per game (multiple games can be booked to accommodate larger party groups)

What is the minimum Age?

The minimum age for the child’s play is 8 years old.

Are there Height/Weight restrictions?

Child Balls:
No minimum Weight / Maximum weight – 140lbs
Minimum height – 4’ 7” / Maximum height – 5’ 10”

Adult Balls:
No minimum weight / Maximum weight – 225lbs
Minimum Height – 5’ 8” / Maximum height – 6’ 5”

Refunds & Cancellations

If you cancel 48 hours or more prior to scheduled game play: We will work with you to reschedule your game for another time that suits you or offer a full refund.

If you cancel within 48 hours: We will work with you to reschedule your game for another time that suits you or you may cancel outright and lose the 50% nonrefundable deposit.

If we cancel: Throughout the season there may be times that games cannot be played (weather, other events etc.). If for any reason we need to cancel a game we will work with you on rescheduling to a time that is convenient for you. Should you wish to cancel outright we will offer a full refund of monies paid.

No Shows will be charged the full amount of their booking cost.

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Is there a dress code?

No, however we do ask you to dress according to the weather, since you will be in an inflatable ball. You will get hot! Sneakers are also recommend. We also ask everyone to leave any jewelry (watches, rings, earrings, necklaces, belts etc.) in their car or at home as this can potentially damage the bubble ball.

Are the balls heavy?

Not really since they are filled with air, think of it as carrying a medium-weight backpack. Each ball has shoulder harnesses inside to allow the weight to be evenly distributed across your shoulders and back along with handles to allow you to steer more easily.

Do I have to be fit to play?

Fairly; remember Bubble Ball involves running around on a pitch for 50 minutes (with a break in the middle) in an inflatable ball. Where possible we ask you to use your best judgement on the level of fitness you will need. Individuals with pre-existing medical conditions are not best suited for Bubble Ball Soccer due to the intensity of the game and potential for injury.

Is Bubble Ball Dangerous?

No! That being said you are playing five – a – side soccer while running around in an inflatable bubble! We ask everyone to be cognizant of their surroundings at all times and courteous to other players. Our referees are trained to identify any issues immediately. During game play players are not allowed to bump or bounce players that are on the ground or off the pitch, If an injury does occur game play will be suspended to the situation can be assessed.

Is Bubble Ball Safe?

Yes. At the beginning of every game we go through safety instructions with the players. We also have referees on the pitch at all times so if someone is being too aggressive they can act accordingly.

What happens if it rains?

Since we are an outdoor facility we unfortunately have no control over the weather, there may be times that games are either cancelled outright or gameplay has to be suspended temporarily due to weather. If this occurs we will work with you on rescheduling your game to another date/time or offer a full refund.

Can I be a spectator?

Absolutely, we welcome anyone who wishes to come and spectate and see what it’s all about or watch their friends/family play. Pictures and video are also allowed and we would certainly appreciate if you share it as much with your friends and family as possible. (Limited spectator seating will be available on site. You may wish and are welcome to bring a fold up chair.)

Can I drink and play?

Throughout the season we will be offering drinks and more through our sponsor tables (wineries, breweries etc.). Alcoholic drinks are strictly reserved for after game play (water will be available throughout game play). We will also be monitoring teams for over intoxication prior to game play in the safety briefing and any person/s who are deemed intoxicated will be refused game time with no refund.

On arrival and during registration unique identifiers will be given to spectators which will allow them to purchase items from our sponsors table throughout the game. Players will be given unique identifiers following game time which they will be able to utilize to access the sponsor table (beverages etc.)

Why can’t I drink and play?

Do we really need to talk about this? But just in case we do! We have invested a lot of time and money in providing an experience and unique entertainment element for people to enjoy. Our balls (no pun intended) are the most valuable piece of equipment. Intoxicated people can sometimes be over excited (to put it lightly) which could result in breakage of the equipment. Additionally the great game of soccer is meant to be an enjoyable, friendly game, add to that the aspect of playing in a bubble and it gets even better. The risk for us as a company and for the individuals who are playing and enjoying the game is too great by allowing individuals who are intoxicated to participate. We ask that if you want to play – turn up, have fun, but don’t be drunk!.

Do I need to book in advance?

Yes, since this is such a fast growing sport we want to ensure that you get your turn and we have availability. Additionally we want to ensure that we have the resources on hand to run your game and provide you with the best experience. Bookings must be made (through our web booking engine or over the phone) at a minimum of 24 hours in advance of your preferred game time.

Do I have to sign a waiver to play?

Yes, as with many other sports and activities all players will be required to sign a waiver on registration or before game play commences. For children a legal parent or guardian must sign. Players will not be permitted on the field if a signed and completed waiver is not in place.

Can I rent a number of Bubble Balls for a corporate or party event?

Sure, we love to hear about people having a need to rent for Parties or corporate events! There are a couple of things to consider and think about:

You will need a nice clear grass area (or indoor facility) to host your party or event… This area has to be at minimum 60ft length and 40 – 50ft width for a 5 a side game.

You will need at minimum 6 persons..(kids or adults, but not mixed)

The games played will be Five – A – Side so if you have more than 10 we will work with you on a tournament style schedule to ensure everyone gets a go.

The area has to be clear of any sharp objects, this includes things like twigs, branches, stakes, metal objects (you get the picture).

We will do our best to accommodate for the date and time you request, however we also run this at our own outdoor custom built location in the Heart of the Finger Lakes Region. If you live in the area our recommendation is for you to use our facility (which you can rent out by the hour) for your party, which will also help you save on costs.

If we do travel off site for a corporate event or party booking travel expenses will be added to your overall costs.

Are there charges associated with booking games online?

Yes, we use a third party booking solution to be able to support and allow you to book and reserve games online. Due to this there are certain fees associated with booking online through our website. These fee’s are as follows:

Booking Fee – 6% of your total cost of game

Credit Card Transaction Fee – 1.99% of the total transaction fee + $0.30 per transaction

Taxes – Yes, we are in a taxable state so the applicable State tax will be charged.

All of these items will appear in your final costs on checkout for you to review.

 

 

Should you wish you can also call us on 607-216-8369 and we will take your booking request information over the phone and this will avoid the above booking fee (Credit Card transaction fee and taxes would still apply).

Have other questions that are not listed here?

Please feel free to  contact us at any time with any questions you might have, we are always more than happy to talk to anyone about this fun, exhilarating game.